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Guest Services at Bellasera

When you stay with us, you’re in the good hands of our friendly and resourceful staff. They’re local experts with insight into all there is to do and see – in and around the resort, as well as in the surrounding area. If you have a question or need anything during your stay, we’re here to help.




Check-In & Checkout

  • Check-in: 3pm
    Arriving early? Guests may use our amenities prior to check-in. 
  • Checkout: 11am
    Not ready to leave just yet? Request a late checkout on the morning of your departure, for a nominal fee. (Subject to availability)

Hours of Operation

  • Guest Services – Open 24/7
  • Zizi Naples Kitchen – Open 7am–9pm
  • Zizi Lounge & Poolside Service – Open 11am–9pm
  • Pool Deck – Open 8am–dusk
  • Fitness Center – Open 24/7
  • Business Center – Open 24/7
  • Room Service – Available 7am–9pm
  • Shuttle Service – Runs 7am–10pm within 3-mile radius


Service Highlights

  • Guest Services – Visit 24-hours a day or dial (0) from your guest suite, for anything you need during your stay.
  • Concierge / Bellman Stand – Restaurant reservations, tee times, day-trip ideas, area recreation – you name it.
  • Zizi Naples Kitchen – Enjoy our quaint dining spot in downtown Naples, with an open-air bar, cozy dining room, and charming outdoor terrace. Guests may also arrange private moonlight dinners in our poolside cabanas – visit the Concierge for details.
  • Zizi Lounge & Poolside Service – Join us in our open air lounge for daily happy hour specials on drinks & appetizers. By day, enjoy cocktails and lunch served while lounging poolside.
  • Spa Bellasera – Relax, refresh, and rejuvenate with our selection of spa treatments.
  • High-Speed Wireless Internet – High-speed wireless internet throughout the hotel and in your guest suite.
  • Pool Deck – Heated pool and whirlpool spa, with poolside towel service and Zizi cocktails & food. Cabanas are available on a first-come, first-served basis. No lifeguard on duty, so children must be supervised at all times.
  • 24-Hour Business Center – Surf the web, check email, or print airline tickets. Located adjacent to lobby.
  • Daily Housekeeping Service – All suites receive complimentary housekeeping service daily.
  • Daily Newspaper Delivery – USA Today at Guest Services, Naples Daily News delivered to your suite.
  • Room Service – Enjoy our delicious food in the comfort of your guest suite.
  • Guest Shuttle – Explore the local area with shuttle service within a 3-mile radius.
  • Guest Bicycles – Explore the area with our bicycles. Visit Guest Services.
  • Live Music – Enjoy live entertainment from local musicians at Zizi. See Guest Services for this week’s schedule.
  • Gift Shop – Located near Guest Services, with snacks, sunscreen, sundries, and souvenirs.
  • Dry Cleaning Service – Available for your convenience. Drop-off times are as follows: Monday–Friday, drop off by 9am for same-day 5pm delivery; Saturday: drop off by 9am for Monday 5pm delivery
  • Self-parking – 2 spaces (per reservation) included in your amenity fee. See Guest Services for additional spaces.
  • Valet Parking – Available at the Bellman Stand.
  • Shoe Shine Service – Complimentary to all guests. Dial (0) to arrange pickup by 11pm for morning delivery.
  • In-Room Laundry – Bellasera is truly a home away from home – each suite includes a washer and dryer.

Amenity Fee

Your daily $18 amenity fee (per reservation) includes:

  • High-speed wireless internet
  • 24/7 Fitness Center
  • Poolside towel service
  • 24/7 Business Center
  • Guest shuttle service
  • Guest bicycles
  • Local & toll-free calls
  • Two parking spaces

Children & Families

Families love our expansive suites with full-home amenities; our kid-friendly local beaches and nearby recreation; and our central location in peaceful downtown Naples – only a few blocks from a lively shopping and dining district, and yet secluded enough to feel like a private paradise.

Bellasera offers accommodations and amenities for families with children: complimentary cribs and high chairs, children’s activity recommendations, and babysitting arrangements. Make a splash in our beautiful swimming pool, with food and refreshments from Zizi Naples Kitchen. Looking to show your family the Naples area? Take our bicycles out for a ride or hop on the guest shuttle, and head to the beach for a family picnic. Explore world-class shops and galleries, or visit popular attractions like Tin City or the Naples Zoo – all located close by. The possibilities are endless. Visit Guest Services for the best local recommendations and traveling tips the whole family can enjoy. There’s so much to do and see, your Bellasera stay is guaranteed to be memorable.

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